Terms of service

Welcome to Sabia Group. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these Terms & Conditions.

1. About Us

This website is operated by Sabia Group Pty Ltd.

Contact details:

  • Website: www.sabiagroup.com.au
  • Email: accounts@sabiagroup.com.au
  • Phone: +61432 208 011

 

2. Use of Our Website

By using this website, you agree that you will:

  • Use the website lawfully and responsibly
  • Not misuse, disrupt, or interfere with the website
  • Not attempt to gain unauthorised access to our systems
  • Provide accurate and current information when placing orders

We may suspend or terminate access if these Terms are breached.

3. Products & Availability

We sell furniture and related products through our website and other websites.

We make every effort to ensure:

  • Product descriptions, images, dimensions, and pricing are accurate
  • Colours are displayed as accurately as possible

 

However:

  • Colours may vary depending on your screen settings
  • Minor variations in materials, finishes, or dimensions may occur
  • Product availability may change without notice

We reserve the right to discontinue products at any time.

4. Pricing & Payments

All prices are listed in AUD and include GST.

We reserve the right to:

  • Change prices at any time
  • Correct pricing errors
  • Cancel orders affected by incorrect product pricing, incorrect transit pricing or incorrect availability 

Payment must be received in full before orders are processed or dispatched.

5. Orders

When you place an order:

  • You will receive an order confirmation email
  • Acceptance of your order occurs once we dispatch the product

We reserve the right to refuse or cancel orders for reasons including:

  • Product unavailability
  • Payment issues
  • Errors in product or pricing information

If payment has already been processed, we will issue a refund where applicable.

6. Shipping & Delivery

Delivery times provided are estimates only and may vary due to factors outside our control.

You are responsible for:

  • Providing accurate delivery information
  • Ensuring safe and reasonable access to the delivery location

Additional delivery charges may apply for:

  • Remote locations
  • Failed delivery attempts
  • Stairs, difficult access, or special handling requirements

Risk in the products passes to you upon delivery.

7. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms & Conditions.

Please refer to our Returns Policy available at:
Returns Policy

8. Warranties & Consumer Rights

Our products come with guarantees that cannot be excluded under applicable consumer laws, including the Australian Consumer Law where applicable.

Nothing in these Terms excludes your statutory rights.

Where permitted by law:

  • Our liability is limited to repair, replacement, or refund
  • We are not liable for indirect or consequential loss

 

9. Assembly & Product Use

Customers must:

  • Follow all assembly and care instructions
  • Use products only for their intended purpose
  • Ensure furniture is assembled safely and correctly

We are not responsible for damage or injury caused by:

  • Improper assembly
  • Misuse
  • Modifications to products

 

10. Privacy

Your use of our website is also governed by our Privacy Policy.

10. Intellectual Property

All website content including:

  • Text
  • Images
  • Logos
  • Product descriptions
  • Graphics

is owned by or licensed to Sabia Group Pty Ltd and may not be copied or used without permission.

11. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability relating to any order is limited to the amount paid for the product

 

12. Governing Law

Any disputes arising from these Terms will be subject to the jurisdiction of the courts in that location.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated versions will be posted on this website.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us:
Email: orders@sabiagroup.com.au
Phone: +61432 208 011
Website: www.sabiagroup.com.au